Refund policy

REFUND POLICY

  • No Refund shall be made once the goods are sold, except in case ofĀ  receipt of damaged products by the customer.
  • Refund process will be initiated only after a thorough inspection by Ohria Ayurveda Quality control team of the returned goods/products to ensure that clauses of return policy are adhered to.
  • Refund shall be subject to deduction of the shipping cost as the shipping charge is non-refundable.Ā 
  • No refunds are applicableĀ  for internationalĀ  orders.Ā Ā 
  • Refunds will be processed and completed within 15-21 business days, from the date of Ā  approval of the returned products by our quality experts.Ā Ā 
  • Cash on Delivery (COD) orders cannot be refunded in the original mode of payment. It will be credited to the customerā€™s Ohria account, which can be availed for new purchase within 3 months of the date of return.
  • In cases of online payment, refunds will be made to the original source of payment.